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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of JR Esp

JR Esp

October 8, 2024

5  out of  5
rating by JR Esp
"Competitive pricing and amazing customer service. Jasmin and Bernice were very quick to return my phone call, email or text message. Starting a policy was very easy and very quick. I will be recommending to everyone I know. Thank you."
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Fernando Valladares

October 4, 2024

5  out of  5
rating by Fernando Valladares
"muy buen sevicio rapido y amable justo lo qe estava buscando"
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Edward Gurrola

September 9, 2024

5  out of  5
rating by Edward Gurrola
"Excellent right to the point meeting my job at Rustys auto insurance thanks for helping and may God richly bless you!!!"
We responded:
"Thank you Edward we are so happy to hear about your positive experience with our office, and congratulations on the new job!"
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Cherry Sweet

March 12, 2024

5  out of  5
rating by Cherry Sweet
"Just started insurance to state farm was fast and easy Britney did a amazing job explaining everything and very helpful"
We responded:
"We are so happy to hear that you had such an amazing experience getting your auto insurance started with our office, and we were able to help you with understanding your coverages. We welcome you to our State Farm family!"
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silvia vazquez

February 2, 2024

5  out of  5
rating by silvia vazquez
"Very helpful and very great insursnce policys at a reasonable price. The manager bernice was very very helpul"
We responded:
"Silvia we are happy to hear how satisfied you are with your new auto insurance coverage, and how helpful Berenice was. We welcome you to our State Farm Family!"
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Anna Azua

December 28, 2023

5  out of  5
rating by Anna Azua
"Excellent customer service, very friendly and knowledgeable. Affordable rates and great coverage."
We responded:
"Anna we are so happy to hear how satisfied you are with your new purchase of insurance and our customer service. We look forward to helping you with all of your insurance needs in the future. Welcome to our State Farm Family!"
Profile photo of Richard Dickson

Richard Dickson

December 28, 2023

5  out of  5
rating by Richard Dickson
"Denise and the State Farm local office provided me with a great over the phone experience that was quick, too the point and pleasant. I received a quote in a timely manner and decided the price was right for me and my family."
We responded:
"Richard we are so happy to hear that we were able to protect your autos with the right coverage for you and your family. We welcome you to our State Farm Family!"
Profile photo of Jesse Granados

Jesse Granados

December 28, 2023

5  out of  5
rating by Jesse Granados
"GREAT SERVICE FAST&EASY PROCESS THANK YOU 😊"
We responded:
"Jesse thank you for allowing us to assist you with your insurance purchase, and are so happy to hear how fast and easy the process was for you. Welcome to our State Farm Family!"
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Allison M F Anderson

December 11, 2023

5  out of  5
rating by Allison M F Anderson
"Brenice was very professional on the phone. I initially went online and asked Google "What is the cheapest insurance?" State Farm it said... So I proceeded to call the Bakersfield office. They have Actual people answering the phones. The price was cheaper than what I now pay with Acceptance Ins. ( I was not happy with them) Call these great people Today and Switch yours!!!! No down payment. They are so Nice too!!!! Thank you!!!!"
We responded:
"Allison we are so excited to hear that we were able to get you a great . We look forward to assisting you with all of your insurance needs and are so happy to welcome you to our State Farm Family!"
Profile photo of yunni Jacobo

yunni Jacobo

November 7, 2023

5  out of  5
rating by yunni Jacobo
"Started up my insurance with State Farm. With agent Jasmin Samano. Bernice made it really easy and quick to sign up over the phone. Thank you again ladies."
We responded:
"We are so happy to hear how pleased you were with our service, and excited to welcome you to our State Farm Family!"
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nikki gaona

October 17, 2023

5  out of  5
rating by nikki gaona
"I was in need of insurance after losing my old one. They were so helpful and kind I was able to get insurance at a good price compared to other places I called due to me having an accident on my record and on the same day as well!"
We responded:
"Nikki that is so good to hear we were able to assist you with your auto insurance needs even with a minor incident on your record. Welcome to our State Farm Family "
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Carlos Garcia

September 29, 2023

5  out of  5
rating by Carlos Garcia
"Muy bonito lugar"
We responded:
"Thank you Carlos we try to make sure our office is always welcoming to everyone who stops by."
Profile photo of Vanessa Reyes

Vanessa Reyes

September 14, 2023

5  out of  5
rating by Vanessa Reyes
"The service was great. I was talking to friendly staff over the phone. It made getting my auto insurance over the phone quick and easy."
We responded:
"Vanessa we are so excited to welcome you to our State Farm family! Congratulations on your new auto insurance policy, and we look forward to helping you with all of your insurance and financial service needs. "
Profile photo of Eneidi Manriquez

Eneidi Manriquez

August 11, 2023

5  out of  5
rating by Eneidi Manriquez
"I’ve had my policy with this location for many years they always take good care of me, provide great service and discounts. I worked w Berenice she is awesome. Thank you State Farm."
We responded:
"Eneidi we appreciate your loyalty over the years and are so happy you have chosen to entrust us with insurance needs. You’re a valued member of our State Farm Family."
Profile photo of Abideen Tahir

Abideen Tahir

July 17, 2023

5  out of  5
rating by Abideen Tahir
"Thank you Berenice for your help and Jasmin Samano agency. This was a great experience. I was able to find a new carrier easily by working with your awesome team."
We responded:
"Abideen we are so glad to hear about your positive experience with our office and happy to welcome you to our State Farm Family."
Profile photo of Guillermo Villanueva

Guillermo Villanueva

July 3, 2023

5  out of  5
rating by Guillermo Villanueva
"Great service, and very friendly!"
We responded:
"Thank you so much Guillermo. We strive to treat each of our clients just like family."
Profile photo of Jesus Pimentel Gutierrez

Jesus Pimentel Gutierrez

June 27, 2023

5  out of  5
rating by Jesus Pimentel Gutierrez
"Deniese was very professional, good customer service gave me a good rate for my truck insurance, thank you for your service"
We responded:
"We are so happy to hear that Denise was able to exceed your expectations, and are excited to welcome you to our State Farm Family!"
Profile photo of Mari Garcia

Mari Garcia

May 23, 2023

5  out of  5
rating by Mari Garcia
"Jasmine and her staff are SUPER amazing. They’re nice and very helpful!"
We responded:
"We are so happy to hear that your are so happy with our office, and appreciate you and your loyalty to our office!"
Profile photo of Maria G Quevedo

Maria G Quevedo

May 2, 2023

5  out of  5
rating by Maria G Quevedo
"Was looking for auto insurance and thanks to Berenice Ortiz for making my search so much easier. Give her a call for all your insurance needs, she’s so great at breaking everything down for so you can understand the process, she will answer what ever question you may have if you still don’t understand something. Grate customer service highly recommend."
We responded:
"Maria we are so excited to welcome you to are State Farm Family, and happy to hear that Berenice was able to help you better understand your coverage for you auto insurance needs. "
Profile photo of Alberto Lopez

Alberto Lopez

February 17, 2023

5  out of  5
rating by Alberto Lopez
"Very good customer service, outstanding help and friendly even helped me with other quotes i had been thinking about and am glad i went to them because i came out with a peace of mind for the future!!!"
We responded:
"We are so happy to hear that we were able to assist you with all of your insurance needs, and help you better understand the coverages and policies available to you to provide you a peace of mind. We are so happy to have you as a part of our State Farm Family!"
Profile photo of Jackelin Galindez

Jackelin Galindez

January 18, 2023

5  out of  5
rating by Jackelin Galindez
"I was seeking rental insurance for my apartment & auto insurance & Berenice Ortiz was such a great help. She didn’t rush me or pressured me, she’s great with her communication & making sure you understand everything. Highly recommend very professional"
We responded:
"Jackelin we are excited to welcome you to our State Farm Family and are so happy to hear that Berenice was able to assist and educate you on our auto and renters insurance without you feeling pressured or rushed. We appreciate your recommendation! "
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daniel zavala

January 18, 2023

5  out of  5
rating by daniel zavala
"Professional knowledgeable staff. Dealt with Berenice, went out of her way to explain in detail different plans/rates. Will be highly recommended by me to family &friends"
We responded:
"Daniel, we appreciate the recommendation and are happy to hear that the options and information for auto insurance provided to you by Berenice made the purchase process easier. We are so happy to welcome you to our State Farm Family!"
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Luis Chavez

January 18, 2023

5  out of  5
rating by Luis Chavez
"Very happy to have worked with Berenice and this great office with talented staff. 100/0 they will go above and beyond for you and help you no matter what. Even if they can’t they will try and go out of there. Definitely recommend reaching out to this office for help. I know the insurance market is changing and people have become impatient but I promise you that they will work with you if you are patient and let them help you."
We responded:
"Thank you Luis for taking your time to tell us about your positive experience with my office, and appreciate your kind words. We are so happy to have you join our State Farm Family."
Profile photo of Keeton Ritter

Keeton Ritter

January 17, 2023

1  out of  5
rating by Keeton Ritter
"I have a point on my driving record and they denied me insurance what place doesn’t wanna make money. So sad that they was referred to me by a lot of customers only to deny a new customer"
We responded:
"Hello Keeton, this is Jasmin. I'm not sure who you spoke with if this was possibly a different company, but I would love to see if I can assist you if it is just one point on your record. Sadly, due to recent guideline we aren't able to insure anyone with more than 1 point on their driving record. If that isn't the case, please give my office a call directly we are available 9am to 5pm Monday through Friday 661-872-5140. Thank you!"
Profile photo of Maggie Nunez

Maggie Nunez

December 26, 2022

5  out of  5
rating by Maggie Nunez
"Berenice made it really simple and fast to get insurance over the phone very fast and profesional thank you !"
We responded:
"Thank you Maggie for entrusting us with your insurance needs. We are so happy to hear that we met your expectations. We are happy to welcome you to our State Farm Family!"